BRPL and BYPL have operationalised the facility of digital recharge of customers’ prepaid meters. Customers can now recharge their prepaid meters online through e-wallets, BSES mobile app or the website. A pre-paid meter can also be recharged by visiting a BSES payment counter. Additionally, customers can connect with the discom and apply for a host of services, including applying for new connections, registering complaints, etc.
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