Tata Power Delhi Distribution Limited (Tata Power-DDL) has announced a partnership with Anyline, a global leader in mobile data capture and artificial intelligence (AI), to reduce non-technical losses through the introduction of a new forensic meter reading solution for field workers.
This industry-first innovation marks the first use of optical character recognition (OCR) for meter reading by Tata Power-DDL, and is the result of a collaboration between the companies. Following development and testing, the solution has been rolled out to field workers across North Delhi. With the introduction of this new solution, the company has been able to significantly improve the data quality of readings, while also reducing the cycle time of meter billing for customers. These combined benefits aim to improve the speed and efficiency of the process. The solution will help to overcome human discrepancies leading to faulty readings and accordingly, ensure accuracy in meter reading and billing. It will also help to bring down the non-technical losses of the discom.