Energy Efficiency Services Limited (EESL) has been relentlessly working towards lighting the streets of Lucknow, Uttar Pradesh with energy efficient streetlights.
Till date, the EESL has installed as many as 244,957 streetlights in Lucknow, and 95 per cent of them are up and running – thereby ensuring maximum visibility on the city roads. The on-ground teams aim to resolve all complaints they receive within a timeframe of 48 hours. As part of the maintenance of streetlights, EESL has deployed 25 teams for night patrolling. A dedicated complaint handling system has been put in place to receive and monitor complaints. There are also integrated grievance redressal system and public grievance redressal system portals where customers and state-level authorities can give feedback and report concerns related to the functioning of streetlights. So far, as many as 1,280,662 streetlights have been installed in Lucknow, Agra, Varanasi, Gorakhpur, Ayodhya, Prayagraj (Allahabad), Meerut, Jhansi and 48 other districts of the state. These streetlights have been connected to a web-based monitoring system, i.e. central control monitoring system (CCMS), which enables remote operations and monitoring, and also makes room for additional operational savings.