TPDDL’s smart meters help raise bills based on actual readings during the lockdown period

Tata Power Delhi Distribution Limited (TPDDL) has installed 200,000 smart meters in partnership with Landis+Gyr and Siemens across its domestic, industrial and commercial consumer segments under its advanced metering infrastructure (AMI) project with radio frequency canopy network. With the introduction of smart meters, these consumer segments are now monitoring their maximum demand indicator (MDI) and power factor (PF) through TPDDL Connect Mobile App on an almost real-time basis and maintaining them in an efficient way while saving on fixed and energy charges. In the coming days, TPDDL is also planning to provide customised alerts on MDI and PF variations to consumers via SMS so that they can maintain them on an almost real-time basis, against the current delay of up to 30 days, in order to reduce energy charges. These smart meters have also proved to be extremely beneficial for the company in raising bills based on actual readings instead of provisional ones during the lockdown period in the months of April and May 2020. The company managed to raise over 350,000 bills during this period and avoided over 150,000 visits to consumer premises per month.